Our Legal framework

By accessing hexadeca.id or using HEXADECA Solutions (PT Hexadeca Visi Masa) services, you confirm that you have read, understood, and agreed to all terms in this document.

If you act on behalf of a business entity, you warrant that you have the authority to bind that entity to these terms.

HEXADECA Solutions provides web development, mobile applications, graphic design, digital marketing, data analytics, IT consulting, and related services offered via hexadeca.id or lynk.id/hexadeca.

Specific scope, milestones, and deliverables for each project are governed by a Proposal and/or Statement of Work (SOW) that forms an integral part of these terms.

Pursuant to Indonesian Currency Law No. 7/2011, the Rupiah is the sole legal tender within Indonesia. All invoices are issued in IDR (or USD for international clients).

Payment may be made via bank transfer, our official payment gateway (Lynk.id), or other methods agreed in writing. Invoices are due within 7 calendar days of issuance unless otherwise agreed.

Late payments may incur a 1% weekly penalty on the outstanding amount and may trigger service suspension (see Clause 7).

For specific clients, HEXADECA Solutions may accept settlement via digital assets (BTC, ETH, USDT), construed as an asset exchange (barter) — not as monetary payment.

Pricing Construct: contract value remains denominated in Fiat (IDR/USD). The digital-asset exchange rate references an agreed exchange (Binance or Indodax) at the time the invoice is issued.

Time Window: the client has a 15–30 minute window to complete the transfer after the rate is locked. Failure to transfer within that window voids the rate, and HEXADECA Solutions reserves the right to issue a new rate or invoice the difference.

The client warrants that assets originate from a lawful source and have passed KYC/AML procedures at a recognized exchange or wallet provider.

Retention of Ownership: copyright over all work product (source code, designs, strategy, documentation) remains the property of HEXADECA Solutions until full payment in the agreed Fiat value is received.

Upon full settlement, economic rights to the deliverables transfer to the client per the scope written in the SOW. HEXADECA Solutions retains moral rights, portfolio rights, and rights to internal reusable components.

License Revocation: breach of payment or usage terms grants HEXADECA Solutions the right to unilaterally revoke product licenses and pursue legal remedies under Copyright Law No. 28/2014.

Payments for work that has already commenced are non-refundable by default, given the resources, time, and third-party costs that have been allocated.

For digital-asset payments: all transactions are final and non-refundable in the same asset unit. Where refunds are legally required, the refund is issued in the Rupiah amount received at the time of the original transaction. Any appreciation in the asset value since payment accrues solely to HEXADECA Solutions.

Refund requests are considered case by case and must be submitted in writing to noelbustami1605@gmail.com within 7 days of the transaction.

Service Suspension: HEXADECA Solutions reserves the right to suspend digital services, hosting, or infrastructure access without penalty if the client fails to meet payment obligations beyond 14 calendar days past due.

Liquidated Damages: the client agrees to bear all collection costs, including legal counsel and administrative fees, in the event of a dispute caused by client default.

Formal Notice: repeated breaches may be escalated via formal demand letters construing the breach as both a civil damage and an intellectual property violation.

HEXADECA Solutions provides services on an "as-is" basis with best professional effort. We are not liable for indirect damages, lost profits, business interruption, or damages arising from third-party products (hosting, APIs, payment gateways, etc.) outside our control.

Total aggregate liability of HEXADECA Solutions on any project is capped at the contract value paid by the client for that project.

These terms are governed by the laws of the Republic of Indonesia. Any dispute will first be addressed through good-faith negotiation within 30 days.

Should negotiation fail, disputes will be resolved through the Indonesian National Arbitration Board (BANI) in Jakarta, or the Central Jakarta District Court at HEXADECA Solutions' discretion.

HEXADECA Solutions reserves the right to update these terms at any time. The latest version will be published on this page with a clear update date. Continued use of the services after updates constitutes acceptance of the new terms.

Questions regarding this document: noelbustami1605@gmail.com